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FAQS

Frequently Asked Questions about GetOn


GetOn is a European based multi divisional platform, which allows people from all around the world to safely invest in tenders, published by registered blockchain companies. 

GetON divisions 

Each division of the GetOn Platform is a specialized entity, which provides unique and complete services for a particular stage of the investment process. Each division is operating with it's own economy, but they are all interconnected with each other. 

GetOn’s divisions are: 

- GetOn Fund

Fund Manages supportive supply and, based on the Dynamic Price Modelling Concept, determines the prices of listed tokens. 

- GetOn Direct 

A commercial environment where investing advisors are rewarded with discounts. 

- GetOn Exchange 

Provides a stable, secure and 100% transparent marketplace for exchanging cryptocurrency tokens. 

- GetOn Plus 

A blockchain company registry with integrated mechanisms for promoting and investing in registered blockchain companies and/or their projects. 

- GetOn News 

A news portal, where registered blockchain companies and their projects in the scope of cryptocurrency, blockchain and startup are presented.

CRYPTO TOKEN

What is crypto token?

Crypto tokens represent a particular fungible and tradable asset or a utility that is often found on a blockchain.

Learn more about crypto token here.

What is the difference between "Circulating Supply", "Total Supply", and "Max Supply"?

Circulating Supply is the best approximation of the number of coins that are circulating in the market and in the general public's hands.

Total Supply is the total amount of coins in existence right now (minus any coins that have been verifiably burned).

Max Supply is the best approximation of the maximum amount of coins that will ever exist in the lifetime of the cryptocurrency. ( CoinMarketCap)

Why GetOn introduces also “Available Circulating Supply” and “Supportive Supply”?

The fact, that on GetOn Direct, the commercial environment of the platform GetOn, is available limited (final) amount of listed tokens, they should have been previously bought on open market, from circulating supply, and just than become available to sell again, hence they are declared as “Available Circulating Supply”.

“Supportive Supply” represents the amount of tokens from Total Supply minus Circulating Supply minus burned amount (if exists). This supply is intended for running the mechanism of Dynamic Price Modelling Concept (DPMC) on GetOn Fund, whereas really minor part of tokens starts flowing to Circulating Supply and major part of tokens gets burned or transferred to Storage Wallet.

For each token, listed on GetOn, the ratio (algorithm) of running the DPMC mechanism if published on GetOn Fund.


DEPOSIT OPTIONS

How do I deposit funds into my account?

You may deposit your funds via a SEPA transfer.

DEPOSIT VIA SEPA TRANSFER

- Login to your Account.
- Go to ‘Deposit’
- Choose ‘EU Bank (SEPA)’
- Select EUR and enter the amount you will be depositing.
- Click Deposit

Our bank details will be provided– make sure to include your personal message number as a transfer reference.

*Please note that simply opening a deposit WILL NOT transfer your funds. You need to transfer them yourself, using a SEPA order at your bank.

*SEPA deposits are free of charge on our end and usually take 1 - 3 business days (weekends excluded) to reach your bank account.


What is a SEPA transfer?

SEPA stands for Single Euro Payments Area. A payment integration initiative of the European Union of bank transfers denominated in euro. SEPA consists of the 28 member states of the European Union as well as the European Free Trade Association (Iceland, Liechtenstein, Norway and Switzerland) and Andorra, Monaco, San Marino, and Vatican City.

How long does a deposit usually take?

SEPA deposits usually take 1-3 business days (weekends excluded) to be credited to your Account.

Cryptocurrency deposits

Ethereum Deposits

To deposit Ethereum:
- Click on 'My Wallet' in the side menu
- If you have not yet created your wallet, click on 'Create wallet'
- Deposit ETH to shown deposit address.

Stable coin Deposits

All ERC20 based cryptocurrencies follow the same process of Depositing as Ethereum deposits.

WITHDRAW OPTIONS

How do I withdraw funds from my account?

You may withdraw your funds using a SEPA transfer.

WITHDRAW VIA SEPA TRANSFER

- Login to your Account.
- Go to ‘Withdraw
- Choose ‘EU Bank (SEPA)’
- Select EUR and enter the amount you will be withdrawing.
- Click Withdraw

*Please note that simply opening a withdraw WILL NOT transfer your funds. You need to transfer them yourself, using a SEPA order to your bank. *SEPA withdrawals incur a 1.40€ fee and usually take 1 - 3 business days (weekends excluded) to reach your bank account.

How long does a withdraw take to get to my bank account?

SEPA transfers usually take 1 - 3 business days (weekends excluded) to reach your bank account.


To withdraw Ethereum:
- Click 'Withdraw' in the side menu
- Select the currency you want to withdraw - Ether
- Enter your fund receiving wallet address
- Enter your password to confirm the withdraw

Stable coin Withdraws

All ERC20 based cryptocurrencies follow the same Withdraw process as Ethereum Withdraws.

ACCOUNT MANAGEMENT

I lost my password

You may recover your password on login screen

How do I verify my account?

Verifying your account is simple:
1. Once you have registered your account, click on the Verification tab.
2. Proceed with filling out the verification form and upload the requested documents.
3. One you have entered the required information, submit you verification request by clicking the 'Complete verification button'

*We make every effort to process all verification requests in the shortest time possible. You will receive an email notifying you of the result once this has been done.

I do not receive email from GetON

1. Check your e-mail settings and make sure there are no filters and/or other security systems which are blocking GetON's e-mails.
2. Please also check your spam/junk folder to see if the emails may have wound up there.

Didn't solve the problem ?
Please contact our support team at support@geton.exchange

How do I change my residential address?

Please contact our support team at support@geton.exchange

SECURITY

What is 2-factor Authentication? (Coming Soon)

The Two-factor authentication feature represents an extra layer of security for your GetON accounts and is designed to ensure that the account owner is the only person who may access their account, even if someone knows their password. Upon logging in to your account, you will be asked to provide two pieces of information: your password and a 6-digit authentication code.

A new authentication code is generated every 30 seconds by an authentication app. We support Google Authentication (instructions) and DUO (instructions) two-factor authentication applications.
We strongly recommend all our users enable this security feature, to prevent any potential unauthorized access to their accounts. This feature is essential for keeping your assets safe, so please take the time to set it up as soon as possible!

Moreover, we strongly suggest that you install the authentication app on a separate device (e.g. mobile phone, tablet computer, etc.)

How do I enable 2-factor Authentication in my account? (Coming Soon)

You can enable it by going to Account -> Security. Click “enable Two-factor authentication” and follow the instructions. Please make sure that you save your newly issued 16-digit authentication key in a secure place where only you can access it.

For more information, download our Two-factor authentication guide.

GetON Fund

What is GetON Fund?

The GetON Fund division is a treasury part of the GetON Platform. It's purpose is to manage manage supplies of tokens and, based on the Dynamic Price Modelling Concept, determines the prices of listed tokens.

GetOn Fund has two basic approaches to managing tokens:

1. If the token was issued outside GetOn Platform and already has a structured token model, but is not yet used on a blockchain based platform.

GetOn organises a buyback of all of the circulating supply and spent Bitcoins or Ethereums, accumulated in token sale. Bought tokens are tagged as Available Circulating Supply which is available to buy on GetOn Direct with 8 % discount, comparing to price on GetOn Exchange. The difference between Circular Supply and Available Circulating Supply is considered as supply of tokens, which is held by ICO (Token Sale) investors.

2. GetON approves that a business idea could be successfully developed and operated using blockchain technology and tokens.

GetOn creates a dedicated token for the project and sets the whole Circulating Supply as Available Circulating Supply.

If token has business model with undistributed amount of tokens, it becomes considered as Supporting Supply and it is intended as leverage to either:

a. Become burned and create deflation with effect to price change and running GetOn’s Dynamic Price Modelling Concept. Burned tokens can’t appear on market anymore.

b. Transfer to Storage Wallet which also has effect to price change and running GetOn’s Dynamic Price Modelling Concept. Tokens from Storage wallet can be used to support future development of blockchain project. Such actions should be supported by community and project users, using the Voting mechanism of token.

GetOn Fund also take 24 % of incomes from selling Available Circulating Supply of tokens on GetOn Direct and this is liquidity pool for Tender Projects of supported token. The value of Liquidity Pool is constantly reported on GetOn Fund’s webpage.

Token supplies explained

What is the difference between "Circulating Supply", "Total Supply", and "Max Supply"?

Circulating Supply is the best approximation of the number of coins that are circulating in the market and in the general public's hands.

Total Supply is the total amount of coins in existence right now (minus any coins that have been verifiably burned).

Max Supply is the best approximation of the maximum amount of coins that will ever exist in the lifetime of the cryptocurrency.

Why GetOn introduces also “Available Circulating Supply” and “Supportive Supply”?

The fact, that on GetOn Direct, the commercial environment of the platform GetOn, is available limited (final) amount of listed tokens, they should have been previously bought on open market, from circulating supply, and just than become available to sell again, hence they are declared as “Available Circulating Supply”.

“Supportive Supply” represents the amount of tokens from Total Supply minus Circulating Supply minus burned amount (if exists). This supply is intended for running the mechanism of Dynamic Price Modelling Concept (DPMC) on GetOn Fund, whereas really minor part of tokens starts flowing to Circulating Supply and major part of tokens gets burned or transferred to Storage Wallet.

For each token, listed on GetOn, the ratio (algorithm) of running the DPMC mechanism if published on GetOn Fund.

How is the price of a Stable Coin set?

The price of stable coins is set using a algorithm that changes the price according to actions. Uses the DPMC protocol.

What is the DPMC protocol?

The concept of dynamic price modelling is inseparable from the development of a business idea of global reach into a successful company, hence the price of crypto-token solely reflects the market share or a projects volume of the supported company.

The change in price of crypto-tokens is shown by a graph in the form of a natural logarithm, and the intensity of change (growth) is influenced only by the market share/projects volume of the supported project.

A company with a stable market share can already sensibly integrate crypto-tokens into the ownership structure.

A stable market share of project, supported by crypto-tokens is crucial element to avoid or at least minimize irrational trading (financial mania) a mandatory element of financial bubble.

GetON Direct

What is GetON Direct?

A commercial environment where investing advisors are rewarded with discounts.
On GetOn Direct, the Blockchain Company, hosted on GetOn Platform, is selling its tokens, declared as Available Circulating Supply and injected into the Liquidity Pool. These tokens, which are injected to Liquidity Pool origins either from buyback on global market or buyback on GetOn Exchange (obligatory 8% of Blockchain Company incomes from selling ACS).

Token Sale on GetOn Direct is organized through 2-level discount system, where verified users are able to recommend (refer) opportunity to others, invite them and gain 8% or 16% discount, covered by income of investor.

GetOn Direct also distribute 24% of incomes to GetOn Fund. This reserve is intended to secure and protect exposure of Blockchain Company. Usage of this funds is exposed to voting by company funders and investors.

Remaining 40% of incomes is distributed between Blockchain Company founders and investors, according to their participation and credited to their accounts on GetOn Direct.
GetOn Direct is charging Blockchain Company with 4% fees from incomes.

How do I invite a new user?

Inviting a new user is easy:
1. Once you have registered and verified your GetON Direct account, open the 'Community' tab
2. Click on 'Invite'

The financial flow structure?

In summary, the structure of financial flow on GetOn Direct is:
24% GetOn Fund
16% Discount for first level recommender
8% Discount for second level recommender
8% Buy Back on GetOn Exchange
4% GetOn Fee
40% Blockchain Company Founders & Investors income

GetON Exchange

What is GetON Exchange?

GetON Exchange is a division of GetON which serves to provide a stable, secure and 100% transparent marketplace for exchanging cryptocurrency tokens.

The GetON Exchange offers trading with two types of digital currency. Traditional cryptocurrency such as Bitcoin and Ethereum as well as Stable Coins, which are unique to the GetON platform.

What is also unique to the GetON Exchange and to Stable Coins is introducing a completely new mechanism to trading. With the use of smart contracts, every BUY order placed in the order-book gets divided among all of the SELL orders, thus providing a more fair and completely transparent way of trading where there is no possibility of manipulating the trading volume.

Another aspect of Stable Coins that can't be overlooked is their pricing, which is set and regulated by the GetON Fund and reflects the actual state of the project the token is supporting.

The price is set using the DPMC (Dynamic Price Modelling Concept) protocol, which provides a more secure and controlled environment for the evolution of the token.

Stable Coins can be bought or sold only at their current price.

BUY and SELL orders explained

GetON Exchange offers a completely new approach to trading.
With the use of smart contracts, every BUY order placed in the order-book get divided among all of the SELL orders, thus providing a more fair and completely transparent way of trading where there is no possibility of manipulating the trading volume.

How to start trading?

Once your GetON Exchange account has been >verified, you will need to deposit funds in order to start trading.

What are Stable Coins?

Stable Coins are tokens unique to the GetON Platform and consequently to the GetOn Exchange.
The name Stable Coins comes from the principle of how the price of these tokens is formed.

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